1. Hourly or a fixed price?
- Cost
- Same money, different risk
- Time
- Decide once, then stick to it
- Suits
- Every firm, every job
There are two ways to price a man and van job, and most firms use both. Hourly, with a minimum, for the small and unpredictable stuff. A fixed price for house moves, because one number is what the customer wants to hear.
Hourly suits jobs you can’t see the end of: a part load where she’s “not sure what’s going yet”, a shed clear-out, anything where the customer is still packing when you arrive. The clock protects you. If it runs long, you’re paid for it.
Fixed suits jobs you can size properly before you go: a 1-bed with a full list, a single sofa, a store pickup. The customer knows what she’s paying, and if you’re quick, the spare hour is yours. The risk is all on you, so a fixed price is only as good as the list behind it.
Honest bit: a fixed price off a phone call is where the money quietly goes. If you can’t get the full list (every room, the loft, the garage, the shed) go hourly with a minimum, or give a fixed price with the list written into it, so anything extra is extra.